Enterprise Infrastructure Services

Since AAC’s inception in 1983, we have built on the core of supporting our customer's enterprise infrastructure and application infrastructure, to providing support for a range of environments from legacy IT to virtualized and managed solutions.  Our experience across federal civilian and defense customer's has enabled a broad view of technologies, architectures, platforms and vendors. That deep knowledge combined with our understanding of our customer's mission allows us to provide a wide spectrum of solutions.  We understand through our experience what our customers actually do—their operations, their missions, and their businesses—and how to implement technologies to meet the enterprise goals.  We monitor trends and leverage the latest tools that to enable your mission, ensuring  infrastructure remains nimble, scalable and efficient.   AAC provides reliable, stable and secure operating environments that are aligned with your agency’s enterprise infrastructure and measured against defined Service Level Agreements (SLAs). We ensure our customers are maximizing the use of their existing infrastructure, avoiding stranded capacity, while staying focused on the future and poised for modernization. 


Some features of our customer's successes are:

  • Infrastructure services based on industry best practices, such as ISO 9001, ITIL, ISO/IEC 20000 and ISO/IEC 27001, tailored to your agency’s mission, requirements, applications, business processes, culture, applicable mandates, technology environment, IT roadmap, and maturity of IT processes
  • Forward-looking application hosting that align daily operations and tactics with your overall enterprise IT strategy and the broader context of your technology vision and innovation
  • Elimination of functional silos, which are typical in legacy IT operations, to ensure that your IT organization is working as a unified team for a common enterprise goal
  • Enterprise systems management and fabric computing that delivers the highest level of performance and reliability
  • A methodical, balanced, business driven IT approach that successfully coordinates daily operations activities with application enhancements, new technology insertions and related modernization efforts regardless of development methodologies.  

Customer shareholders have come to expect increased user experiences, requiring a flexible environment to meet those new demands.  In response, we have developed an innovative approach to supporting evolving systems and a proven capability to rapidly ramp up teams for surge requirements and special projects.

Capabilities:

  • Network Management
  • Server Virtualization and Consolidation
  • Server Management
  • Database Management
  • Storage Management
  • Data Center Support
  • Enterprise IT Service Desk (Tier 1, Tier 2, Tier 3)
  • Network Operations Center (NOC)
  • Security Operations Center (SOC)
  • Enterprise IT Management Systems and Tools
  • Unified Communications and Capabilities (Voice, Video, Data, VTC)
  • Asset Management
  • Desktop Management
  • Management of Cloud Services
  • Collaboration Toolsets and Remote Access Technologies
  • Mobile Device Management Systems
  • Building Monitoring and Control Systems